Switching charges under the Data Act: what applies when changing cloud and SaaS providers from 12 January 2027
From 12 January 2027, providers of cloud and SaaS services may no longer charge for switching, including for transferring the data (Article 29 of Regulation (EU) 2023/2854). Standard service fees until the contract ends, proportionate early termination penalties and cost-based charges for parallel use remain allowed. The Digital Omnibus proposal leaves the ban untouched, and Germany’s list of fines does not name Article 29 itself.